Terms & Conditions

Kismetrik Hosting Terms and Conditions

Last Updated: 16/10/2023

Welcome to Kismetrik (“we,” “us,” or “our”). Please read these terms and conditions carefully before using our hosting and backup services. By using our services, you agree to comply with and be bound by these terms and conditions. If you do not agree with these terms, please do not use our services.

1. Service Provision

  • We offer hosting and backup services to customers utilizing infrastructure provided by OVH. While we strive to provide consistent and reliable services, our ability to deliver these services is contingent upon OVH’s performance and uptime.
  • You acknowledge that we rely on OVH’s infrastructure, and that occasional disruptions or outages may occur, which are beyond our control. We are not responsible for downtime or service interruptions caused by OVH’s hardware, data centers, or any other issues related to their infrastructure.
  • We will make reasonable efforts to monitor our servers and address any issues promptly. We are also willing to assist customers in setting up backup measures on their end to minimize potential data loss and downtime. However, we cannot guarantee uninterrupted service, and you agree to hold us harmless for any losses or damages resulting from OVH-related disruptions.

2. Backup Services

  • We offer backup services to protect your data, not limited to websites. These backups are also subject to the limitations of OVH’s infrastructure.
  • We do not guarantee the availability or integrity of backups in the event of issues with OVH’s hardware or data centers.
  • You are encouraged to cooperate with us in implementing additional backup measures and safeguards to protect your data. However, we cannot be held responsible for the loss of data in case of OVH-related issues.

3. Customer Responsibilities

  • It is your responsibility to maintain and manage your data, website content, and configurations. We recommend regular backups on your end.
  • You agree to cooperate with us in implementing best practices and additional safeguards to minimize potential data loss and downtime.

4. Liability Limitations

  • We will not be held liable for any direct, indirect, or consequential damages arising from the use or inability to use our services, including but not limited to service interruptions, data loss, or any other disruptions.
  • Our liability is limited to the extent allowed by applicable law. You agree that we are not responsible for any damages that exceed the total fees paid to us for the services in question.

5. Service Termination

  • We reserve the right to suspend or terminate your services in the event of non-compliance with these terms and conditions or any illegal or unethical activities.

6. Changes to Terms and Conditions

  • We may update these terms and conditions at our discretion. The most recent version will be posted on our website.

7. Contact Information

By using our services, you acknowledge and agree to these terms and conditions. If you do not agree with these terms, please refrain from using our services.

Thank you for choosing Kismetrik for your hosting and backup needs.

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